Home › Policy
Price & return policy
Parijat Nursery, Musrigharari, Samastipur, Bihar 848101 · Updated 8 Oct 2026 · Ordering means you accept this policy.
Prices
- Prices are for the smallest size. Bigger sizes and bulk orders are quoted on WhatsApp (valid 7 days).
- The price on the website when you pay is final. Later price changes do not apply to paid orders.
- If a price is shown wrongly, we may cancel the order with a full refund.
- Plants are living; size, colour and flowering may differ from photos.
Payment & delivery
- Pay only to UPI 9973587221nursery@ybl (PARIJAT NURSARY) or in cash at the nursery.
- An order is confirmed only when payment reaches our account.
- Delivery charges are shown before payment. Dispatch in 3–7 days.
- Wrong address or no answer: re-delivery is charged again.
Cancellation
- Before dispatch: free, full refund.
- After dispatch: no cancellation.
- Bulk or specially prepared orders: cost of plants already prepared is deducted.
Returns & replacement
- All returns and replacements are at Parijat Nursery's sole discretion.
- No returns for change of mind.
- Dead, damaged, wrong or missing item: WhatsApp photos within 24 hours of delivery, before planting. After checking, we decide whether to replace it, give credit or refund the item price.
- Not covered: planted or repotted plants, transplant shock, or damage from care, pests or weather after delivery.
Refunds
- Paid to the same UPI account within 7 working days.
- Delivery charges are not refunded unless the mistake is ours.
- Store credit is valid for 6 months.
Complaints
Grievance officer: Proprietor, Parijat Nursery · WhatsApp +91 95767 56709 · Phone +91 99735 87221 · parijatnursery1994@gmail.com
We reply within 48 hours and resolve within 30 days.